Medical services have come a long way in the UK. Time was, we viewed the medical professional as the expert we needed to defer to. These days, armed with sheets of Google research, patients are becoming partners in their treatment and doctors and dentists are more open to hearing their input.
When looking for a dentist in W1, exploring the surgery’s patient ethos is a crucial part of the decision-making process. By finding out how the surgery views patients and what their priorities are, it will give prospective patients the information they need to see if this particular dentist is a good fit for them.
Modern surgeries are highly patient-focused and see the relationship between dentist and patient as a partnership. They make time to listen to what their patient wants from their dental treatment, what their aspirations for their smile are, and to hear any concerns they have about undergoing treatment. Once they have this information, they can then examine the patient thoroughly and offer a treatment plan that best reflects what the patient is looking for.
And while having up-to-date equipment is a bonus, technology for the sake of it isn’t going to provide for the patient. However, if the dentist is investing in technology that eases the patient journey, whether that’s an Invisalign iTero handheld scanner that does away with the need for dental putty or The Wand to deliver pain-free injections, they are putting their patients at the heart of their practice.
Many dental surgeries are also aware of the high number of patients who feel nervous at the dentist. While in the past there may have been an attitude of ‘just get on with it’, the modern dentist is aware of how debilitating this fear is and do all they can to accommodate anxious patients. This includes making time to listen to their worries and address specific fears, clearly explaining all aspects of treatment including cost, employing warm and friendly reception staff to put the patient at ease, and offering conscious sedation during treatment if needed. Sedation is offered via either tablets, gas or injection. It leaves the patient awake but deeply relaxed, as it acts as a sedative on the nervous system.